Privacy Policy

Introduction:

(“barakah.app”) Platform is committed to protecting your privacy and ensuring that you have a positive experience.

This privacy policy is an integral part of the platform's Terms and Conditions of Use.

You may provide us with the data that allows us to identify you to provide you with our services. We will treat this information by this policy.
By using this platform, you express your consent to our privacy policy.

Your use of any services available in this platform constitutes an acceptance of these Terms and any modifications made from time to time.

If you do not agree to these Terms, kindly do not use any Services on this Platform.

We may refer to ("barakah.app") platform with the following words ("We, platform, our/us, us, and us"), and we refer to the user with the following words ("you, your"). The term “platform” refers to the websites and apps services affiliated to barakah.

1. Scope of the Privacy Policy:
   This policy governs the collection, use, and protection of data you provide when using our services via the website and applications associated with ‘barakah.'  

   This policy does not extend to any links or references to other applications or websites that may be present on our platform. We disclaim any responsibility for any data or information collected through such links or references.

2. Disclaimer:
   While we make every effort to keep our antivirus software updated, we do not guarantee and shall not be held liable for the platform being free of viruses or other harmful elements

   While we take all necessary measures to protect your personal information, we do not guarantee the complete security of data transmitted over the internet. You are solely responsible for ensuring the appropriate protection and backup of your information and for taking reasonable precautions to scan your device for viruses or any harmful elements.

3. Collection of Personal Information:
   We may collect the following kinds of information when you use the Sites: ("Name, Mobile, Email, Address, and other essential information") To deliver the product and complete the necessary procedures to provide our services.

   We may collect certain information automatically when you use our Sites, such as your Internet protocol (IP) address,  platform access times, device and advertising identifiers, browser type, operating system, Internet service provider, etc.

   We are committed to protecting your privacy and ensuring the security of your personal information. The collection, storage, and processing of personal information are conducted in compliance with the applicable laws and regulations of the Kingdom of Saudi Arabia.

   In order that you agree to retain this information through us, by our merchants, or by the services of a facility that is a party that processes this information on our behalf. To improve the quality of our services and the efficiency of our systems, we may use your personal information from time to time, during employee qualification and/or system testing.

4. Updating personal information:
   You can at any time modify, correct, or cancel your personal information through your Platform account, and if you cannot do so, contact us and let us know.

5. Protecting of personal information:
   We strive to take the necessary measures to protect your personal information provided by your use. Since the use and exchange of information over the Internet cannot be fully guaranteed, the platform is not always responsible for the inability of any of those measures taken to protect data or to prevent the capture, piracy or destruction of others; We do not recognize and guarantee the security or accuracy of the information we collect or provide through this platform.

   According to the regulation, we are obliged to report to the competent authorities when there is any diversion of users' data.

6. How we use your personal information:
   Your privacy is important to us and we have set up our Privacy Policy to protect your information, we collect your information to work better with you and to give you the best possible experience.

   We use your information to continuously enhance and improve our product, ensuring it meets your evolving needs and maintains a high standard of quality.

   With your consent, we may also contact you through various communication channels, including but not limited to WhatsApp, email, SMS, and phone calls, for promotions and service-related messages. By providing your contact information, you agree to receive such communications from us. You can opt out of these communications at any time by following the instructions provided in the messages or by contacting our support team.

7. Sharing of personal information:

   We will not disclose your personal information to any third party, except that such information may be exchanged with official or other parties if required or permitted by a judicial or regulatory authority.

   We may share your information with service providers, vendors, and service delivery partners through the Platform to complete the ordering and delivery process.

   Your personal information will also sometimes be used and analyzed by us or other companies authorized by official agencies under the regulations. what are they ?

   Your entry into your data in the Platform is your consent to such use.

   We may use some of the personal information you provide to us, or other members or facilities that we have chosen carefully, for research purposes, statistical analysis or to notify you of other products, services, events or offers. If you prefer not to receive marketing information or participate, please feel free to contact us and report it to us.

   After the user has been notified and consent has been taken we may share the user's data for other purposes.

8. Cookie:
   Data and information can be automatically collected through the use of text file ("cookies") technology, which is text files that capture data and information about the interests of users, merchants, and service providers. A special record of each user that records specific information about the pages accessed or visited to follow users' behavior to improve platform and ad targeting.

9. Privacy policy modifications:
   Your use of this platform indicates your agreement to our Terms and Conditions, which may be updated from time to time; therefore, you should view the terms and conditions periodically. We will strive to inform you of this.

10. Applicable Regulations and jurisdiction:
    These Terms and Conditions apply to your use of the platform. And are comply with the regulations in force in Saudi Arabia and are subject to the courts in Jeddah.  

    In the event of an update of the regulations or roles in Saudi Arabia, any provision that contravenes is not valid and the privacy policy remains in force for the user.

If there is any difference in English translation, the Arabic text is applicable.
If you have any questions or concerns about the privacy policy, please contact us via the platform email privacy@barakah.app